Help Center

Welcome to the WhatsYourPrice Help Center. Please see below for answers about issues ranging from uploading private photos, to sending offers and messages and everything in between. If you can't find a solution to your problem, you can create a Customer Support ticket.

Please find your question below, then click to expand the answer.

I’m having trouble uploading my photos to the site.

How long does it take for my profile and photos to be approved?

Why does it take so long to approve my profile and photos?

Why can’t I see another member’s private photos? How do I let someone see my private photos?

How do I block another member?

Why can’t I send messages or offers?

Why can’t I use the website?

If I deactivate my account, can I get it back?

If I deactivate my account, can I use the same email address to make another account?

I forgot my password!

I would like to change the email address on my account.

I can’t log in to the site.

I want to change my birth date.

I want to change my username.

I signed up for the wrong account type. How do I change this?

How do I deactivate my account?

How do I report a member?

After the first date, do I have to pay for a second date with the same person?

I did not receive an activation email.

What is shown on my credit card statement?

Do you offer credit refunds?